Fundraising Products Officer

Charity People is excited to be working Breast Cancer Now in their search for a new Fundraising Products Officer to be part of a newly created fundraising products team

Job Title: Fundraising Products Officer

Location: London, hybrid

Contract: Perm, full time, 35 hours

Salary: £28,381 - £32,001 per annum depending on experience

Benefits: Up to 3 days working from home each week, 25 days of paid leave, increasing by a day each year (to a maximum of 30 days) plus the time off between Christmas and New Year, Pension plan with a company contribution of up to 8%, Two volunteering days per year, Season ticket and bicycle loan scheme

About the Organisation

With a mission to provide world-class research, life-changing support, and vital information, Breast Cancer Now empowers individuals and communities to take action. From funding groundbreaking research to offering practical advice and emotional support, every step taken with Breast Cancer Now brings us closer to a future where breast cancer no longer threatens lives.

The Role

This is a brilliant opportunity to join a newly created fundraising products team that's responsible for both new and innovative product development and our sector leading virtual events programme. With ambitious plans to expand our supporter-led fundraising offerings over the next three years, supported by investment, organizational backing, and audience insights, this role offers a unique opportunity for growth and impact.

As the Fundraising Products Officer, you'll be instrumental in delivering and refining a diverse range of innovative fundraising products. Your key focus will be on meeting net income targets while ensuring an exceptional experience for our supporters. Reporting to the Fundraising Products Manager and with direct oversight of the Fundraising Products Assistant you'll be driving initiatives to attract, nurture, and retain supporters.

Collaborating closely with colleagues across the community and events teams, you'll contribute to developing new propositions to engage both existing and untapped audiences. Throughout, you'll be encouraged and supported to explore, experiment, and think outside the box.

Responsibilities:

Product and Project Management

• To help plan, deliver and develop portfolio of products, across both virtual events, community and event fundraising disciplines, to achieve KPIs and income targets.
• To project manage and lead on the successful delivery of fundraising products, ensuring clear schedules are in place and internal teams and other stakeholders are briefed and managed appropriately.
• To develop and deliver communication and content plans, maximising engagement from supporters and, in turn, remittance and average gift.

Supporter Care and Stewardship

• To help develop, and lead on the delivery of, effective and engaging cross-channel supporter journeys for participants including, but not limited to, email, social and direct mail, and develop resources, content and materials as required.
• To test and optimise supporter journeys to maximise remittance, average gift and retention, taking recommendations forward to provide the best possible supporter experience and ensure KPIs are met or exceeded.

Marketing and Digital

• To work with the fundraising products manager, internal teams and the community & events marketing team to develop effective marketing activity.
• To help develop approaches and assets, such as content and resources, for products in your care to drive engagement from supporters, remittance and average gift, across a range of channels.
• To work with digital engagement and the community & events marketing team to monitor and report on performance, including the most effective channels, creative and audiences, to help ensure investment is maximised.

About You

Ideally, you will be someone with a real drive and a passion for charity fundraising. Who is digitally focused, driven by insight and understands the importance of great stewardship experience.

You'll have experience in a range of fundraising activities including virtual events. Adept at supporter stewardship and journeys through a variety of channels, such as digital communities, phone, and email. You'll have a proven track record of achieving and exceeding KPIs. As well as being highly organised, comfortable managing projects and if needed the ability to work to tight deadlines

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.