German speaking Customer Service Administrator

FRENCH SELECTION (FS)

German speaking Customer Service Administrator
Location: Desborough
Candidates must be car owner due to rural location
Salary: Competitive
Ref: 2331G

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 2331G

The company:
Market leader and manufacturer in the fashion industry with an international client base.

Main duties:
To be responsible for the day-to-day customer relations and office administration

The role:
- To handle and resolve customer queries coming through via emails and calls
- To contact customers to advise on query with their order
- To ensure accurate processing of customer orders
- To keep a record of all customer interactions in our CRM system accurately and timely
- To escalate any issues that arise to the Customer Service Executive, to ensure they are dealt with efficiently
- To work closely with the Warehouses to monitor despatch and return order status
- To ensure the best service possible is given to all customers

The candidate:
- Fluent German (spoken and written)
- IT literate, familiar with MS Office
- Retail or B2C experiences is a bonus
- Excellent communication skills, attention to details
- Interested for fashion industry
- Passionate, dynamic and a real team player
- Ideally car owner due to the company's location

The salary: Competitive

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.