German Speaking Customer Service

We are currently recruiting for a German Speaking Customer Service Advisor for our client in Walsall. The client is looking for an individual who is an excellent communicator and can deliver exceptional customer service.

PLEASE ONLY APPLY FOR THIS ROLE IF YOU ARE ABLE TO SPEAK FLUENT GERMAN AS YOU WILL BE DEALING WITH CUSTOMERS IN GERMANY DAILY.

Main duties:

• Answering customer calls and emails, promptly and professionally
• Updating customers regarding their orders
• Ensuring data is entered accurately
• Maintaining a high level of organisation and accuracy in administrative tasks
• Achieving any objectives set and supporting colleagues

The ideal candidate:

• Excellent customer service skills
• Previous experience in Administration and Customer Service
• Fluent in German
• Excellent communication and and interpersonal skills
• Works well under pressure
• Proactive approach to their work
• Good IT skills

This is a full time, permanent role, working Monday to Friday.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.