Do you speak fluent German and have Logistics experience ? As our clients business grows, more opportunities are arising and an experienced German speaking Logistics BDA is required. Based in London, this is a hybrid role. As part of a busy team, you will be responsible for supporting the commercial team in the daily execution of the core duties listed below. You will be a key figure in the customer service experience, with direct contact to both clients and suppliers. The main duties will be:
- Taking, confirming and inputting customer orders
- Monitoring customers and liaising closely with commercial, logistics and quality departments
- Inputting purchase orders
- Dealing with customer queries and responding in a timely manner
- Sending any requested quality documents to customer and liaising with quality team when necessary
- Sending product samples to customers when required. This will involve either handling samples in the
office or liaising with warehouses to request samples from sample stock or from inventory. - Sending price quotes to customer, liaising with Product Management team for this and collecting necessary information from customers
- Assisting with lead qualification
- Login opportunities & quotes on CRM system
- Monitoring shipments to customers when necessary and always ensuring a high level of customer service
- Review and control stock levels for key accounts, ensuring sufficient inventory for contracts
- Produce reports for senior managers.
- Make travel arrangements for senior managers and as required for members of the commercial team
- Any other task at manager’s discretion.
Must be fluent in English and German and have knowledge of Logistics and be commercially minded. Must also be detailed orientated and have excellent organisations skills. Enthusiastic and eager to learn and have enthusiasm for a fast paced, dynamic environment. Excellent benefits.