Groups Operations Spanish or Italian

Our client is a specialist inbound tour operator based in Central London now recruiting, an experienced fluent Italian AND SPanish speakers reservations consultant / agent with strong knowledge of working in the UK Travel Inbound market / Group Reservations.

This is a Hybrid position, London. 3 Days Office, 2 Days working from Home

Spanish Groups Operations / Agent duties include:

• Booking accommodation and ground services throughout the UK.
• Answering queries and providing advice on various travel products and services.
• Negotiating rates with suppliers including hotels, coaches, restaurants, guides and entertainment venues
• Building close working relationships with travel trade clients and suppliers
• Attending site inspections and preparing and attending Fam trips
• All Operating aspects of the tour to final invoicing
• Attending Trade shows and Exhibitions to represent the Company

Spanish Groups Operations Consultant / Agent Qualifications & Experience:

• Previous DMC experience / Group Reservations experience within a Hotel.
• Fluent Spanish speaker
• Exceptional Customer Service skills, looking to always exceed expectations
• High level of attention to detail and accuracy
• Strong planning and organisational skills
• Ability to work in a busy, fast paced environment