Are you passionate about delivering exceptional service and creating a welcoming environment?
We are seeking a professional and personable Guest Services Coordinator to join our team. As the first point of contact for all guests and colleagues, you will ensure a flawless, premium in-office experience that embodies our culture and standards.
Location: Solihull
Work type: Part-time, Monday to Friday (09:00 – 14:00)
Salary: £26,000 FTE
Key Responsibilities:
• Provide a seamless, white glove office hosting service from arrival to departure.
• Maintain an impeccable front-of-house presence, assisting guests with bespoke requests.
• Anticipate needs and deliver tailored support with discretion and confidentiality.
• Collaborate with the Hospitality & Events team to ensure premium presentation of events and catering.
• Manage Client Suite meeting rooms and refreshment areas, ensuring they are always ready for use.
• Welcome new team members, provide office tours, and assist with workstation setup.
• Handle post distribution and maintain office consumables.
• Conduct daily audits of key equipment and report faults.
Skills & Experience:
• Impeccable presentation and adherence to a strict dress code.
• Exceptional communication skills and ability to handle confidential information.
• Professional demeanour with a passion for premium service and attention to detail.
• Flexibility to accommodate early starts and late finishes for events.
• Proficiency in Microsoft Outlook, Word, and Excel.
Why Join Us?
Working for a top 100 law firm offers unparalleled opportunities for professional growth and development. You will be part of a prestigious organization known for its excellence and commitment to high standards. This role provides a unique chance to work in a dynamic and supportive environment, where your contributions are valued and your career aspirations are nurtured. Join us and be part of a team that sets the benchmark for premium service in the legal industry.