As the Head of Analytics, you’ll take the lead in driving Sagacity’s analytics services, working closely with key stakeholders across the organisation. This is a dynamic, high-impact role where your leadership, communication, and organisational skills will ensure the seamless delivery of analytics solutions that meet and exceed client expectations. We’re looking for a proactive, self-motivated leader who thrives in a fast-paced environment and is passionate about turning data into business value.

Principal responsibilities will involve:

• Management of the analytics team including identifying and assigning specialist resource to deliver the client projects and right-sizing / right skilling the analytics team to ensure projects are delivered in accordance with agreed client commitments
• Line management and coaching of a team of specialist data analysts and data scientists for the provision of analytical services
• Ownership and management of key client relationships for the delivery of analytical projects
• Lead and actively participate in the hands-on delivery of analytics projects, including data exploration, modelling, visualisation, data storytelling and drawing out actionable recommendations for our clients
• Quality assurance of key client deliverables ensuring Sagacity’s quality standards are met
• Own the overall analytics strategy, setting the vision and roadmap while leading the evolution of analytics and data science capabilities to drive innovation and business impact
• Working with the cross functional teams to provide insights for new products, product enhancements and technical development roadmaps based-on learnings from the client engagement activities balancing the business / customer needs with technical / project constraints and timelines
• Provision of client insights to inform future sales and customer engagement activities • Provision of reporting to the PMO in accordance with Sagacity’s delivery governance

About the team you would be managing:

Our Data Analysts and Data Scientists:

• Are experts in turning large quantities of complex client data into insights which can be used to inform decision making and drive business benefit
• Are experienced in producing data visualisations, detailed reporting and analytics underpinned with clear business commentary
• Apply advanced statistical techniques such as ML algorithms to deliver client outcomes
• Invest in research and development to keep up to date with the latest analytical and data science techniques in this rapidly evolving field
• Balance the technical and analytical demands of their role with the need for strong engagement with our clients and consultants alike
• Conduct data analytics for complex data sets including our Tier 1 Telecoms / Utilities clients and provide insights into a range of focus areas including marketing services, customer eligibility, compliance, financial vulnerability, credit risk, collections, value based management, discounts and promotions

Competencies:

You will have excellent communication, planning, prioritisation, organisation and leadership skills. You will demonstrate strong commercial awareness, which promotes and protects the interests of both Sagacity and our clients alike. Key competencies and requirements include:

• Extensive management and leadership skills
• Advanced analytical expertise with strong applied technical and analytical skills across a range of analytical programming languages (e.g. SQL, • python) and visualisation tooling (e.g. Power BI, Tableau)
• Expertise in advanced data science methodologies, including machine learning (classification, regression, clustering)
• A curiosity for data insights, new and emerging technologies, and innovation
• Delivery focused; budget aware
• Excellent planning and reporting
• Clear and transparent communication
• Delivery and deadline driven
• Have a keen eye for detail
• Logical and structured approach
• Critical thinking and problem solving
• Decision-making
• Team player, approachable, likeable
• Trustworthy
• Adaptability
• Accountability, effectiveness
• Stress tolerance
• Presentable, professional, punctual
• Flexible to work across multiple locations