Head of Claims

Head of Claims / Regional Claims Manager

Location: South West and South Wales

Salary: completely dependent on the strength and background of the person - excellent packages available+ good benefits including bonus, car allowance

We are working with an impressive and growing insurance brokerage who have identified a need for a senior claims professional in their national and regional team.

This is an exciting opportunity for a seasoned claims professional to join a growing company and make a significant impact on its operations. If you have the skills and experience required for this role, we encourage you to apply today or reach out to for a confidential exploratory conversation.

Responsibilities:

Lead and manage the claims function for the South West England and South Wales region

Implement claims strategies in line with company goals and objectives

Manage a team of claims professionals, providing guidance, training, and support as needed

Build and maintain relationships with clients, ensuring their needs are met and expectations are exceeded

Review and analyse claims data to identify trends and areas for improvement

Collaborate with other departments to ensure efficient and effective claims processing

Monitor and report on key performance indicators and make recommendations for improvement

Stay up-to-date on industry trends and best practices in claims management

Represent the company at industry events and client meetings

Drive continuous improvement initiatives within the claims function

Ensure compliance with all regulatory requirements and company policies

Requirements:

Previous experience in a leadership role within claims management

Strong technical knowledge of claims processes and procedures

Excellent communication and interpersonal skills

Proven ability to build and maintain relationships with clients and stakeholders

Analytical and strategic mindset

Ability to work effectively in a fast-paced and dynamic environment

Willingness to travel within the region as needed

Bachelor's degree in a related field preferred, but not required

Synonyms:

Claims Director, Claims Manager, Claims Team Lead, Senior Claims, Claims Executive, Team Leader

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