Head of Communities

Head of Communities

Tower Hamlets, London (Hybrid working)

Salary: £75,000

Permanent, Full Time

Weekly hours: 37.5

About THCH
When you become a part of THCH, you have the opportunity to contribute to work that goes beyond bricks and mortar - work that changes lives and creates lasting impact. By offering local, sustainable, and affordable services delivered by talented people, we create places people are proud to call home.

If you are passionate about community development, bursting with fresh ideas and innovative approaches, and looking for challenging yet rewarding projects, we’d love for you to be a part of our journey.

About the role

THCH is seeking a passionate and driven leader to join our team as Head of Communities. In this key role, you'll ensure our estates are safe, clean, and welcoming for residents. You'll also lead resident engagement on building safety, manage the service charge process, and oversee community centres. Do you have a passion for service excellence and building strong communities?

Here's what you'll do:

• Lead a team to deliver top-notch estate services and resident satisfaction.
• Oversee building safety compliance and resident engagement.
• Manage service charges, ensuring accuracy, communication, and resident value.
• Manage community centres, fostering a safe and welcoming environment.
• Provide strong leadership, motivation, and development to your team.

We're looking for someone with:

• Proven experience in property management or a similar field.
• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• Commitment to health and safety, compliance, and risk management.
• A passion for building strong communities.
• Manage service charges and resident enquiries.

This is a fantastic opportunity to make a real difference in the lives of our residents. If you're ready to take on a challenging and rewarding role, we want to hear from you!

What we offer you

Besides an emphasis on learning and development and the opportunity to be part of a fantastic team, we offer a generous package including 28 days annual leave plus bank holidays and four extra concessionary days, a health and wellbeing scheme including a generous wellbeing allowance, season ticket loan, good pension and a lovely, refurbished office, plus the opportunity to work flexibly. On top of this we offer an environment which promotes openness and inclusion, a team that operates with pride and values teamwork and going above and beyond.

Closing date for applications: 1st July 2024 - Midday

Interview Date: 10th & 11th July 2024