Head of Cruise Operations

We’re looking for an ambitious, driven, senior sales professional or existing department head, with a strong background in the cruise industry to take ownership and spearhead the growth and development of our clients’ cruise department.

This is a multi-functional, diverse position working within a small and growing team based in Greater London, office based or hybrid.

A hands-on role, you’ll be leading by example and assisting with reservations when necessary, so it’s essential you have a background in cruise sales in a senior or managerial position.

This is the perfect next step for senior sales consultants, team leaders and assistant managers working within the cruise sector and offers an excellent package plus great industry benefits.

If this role is of interest to you, please contact us today for more details or apply online!

Role of Head of Cruise Operations:

• Drive revenue growth through effective account management, development of key partners, and seeking out new partners to expand the customer base.
• Oversee, manage lead, and motivate the sales team, ensuring daily performance targets are achieved including some personal sales.
• Stay up to date with products and competitors, collect customer feedback, and conduct market research to delivery competitive marketing campaigns and feedback to product department
• Reporting to senior management to manage and deliver the product KPIs.
• Review and analyse data, performance, and processes to ensure margin and efficiency improvements across all suppliers, thereby increasing profitability and productivity.
• Conduct virtual and in-person meetings with suppliers to negotiate commercial agreements and represent the company at industry events and conferences.
• Ensure that daily operations within the department are streamlined and consistently delivered

Skills required for the role:

• Strong knowledge of the cruise market
• Cruise sales experience
• Management experience
• Hand on approach to workload and working hours
• Inspirational, dynamic and ambitious
• Highly sales driven
• Data analysis skills

If you’re interested in learning more about this Head of Cruise Operations role, please contact Succeed Recruitment Solutions or press the apply online button now!

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