Head of Digital

Role Overview:

The Head of Digital will play a critical role in shaping and executing the digital strategy to enhance customer experience, streamline operations and drive business growth. This leadership position requires a strategic thinker with a strong background in all digital channels.
This is a business critical role and will be hybrid with 3 days / week in the office.

Key Responsibilities:
Develop and implement a comprehensive digital strategy aligned with the organisation’s goals and objectives

Lead digital transformation initiatives to improve customer engagement, efficiency and service delivery

Manage the UX team to oversee the design, development, and maintenance of digital platforms, including websites, mobile apps, and customer portals.

Lead and develop the digital team, fostering a culture of collaboration and continuous learning

Ensure data security and comply with regulators

Stay abreast of emerging technology and industry trends

Qualifications and skills:

Experience in a senior digital leadership roles in a regulated environment

Strong knowledge of all digital channels

Excellent leadership skills with 5+ years in a leadership role

Ability to thrive in a fast paced culture and affect change

Brilliant communication and influencing skills at all levels

What’s on offer:

Competitive salary and benefits
Opportunity to shape digital transformation in a forward thinking organisation

Collaborative and inclusive work environment

Growth opportunities

Flexible working

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.