Head of Facilities

A Law firm in London are looking for a Head of Facilities to join the firm.

Key Responsibilities:

Facilities Management

• Day to day management of the Office Services department which encompasses Reception & Hospitality, General Office department, Archiving and Facilities Management (10 direct reports including team leader).
• Day to day management of facilities maintenance for London including providers / suppliers of all services (Air Conditioning, general electrical, lighting, plumbing and leak detection etc.).
• Space planning for new joiners and departmental moves including production of office plans.
• Work with the COO, Projects and Facilities teams to provide operational support relating to any physical moves / relocation projects, including external moves / internal reconfigurations and working with external third parties (e.g. designers, builders, agents etc), and preparing detailed planning schedules as needed.
• Annual budget responsibility for office and facility services.
• Creation and track of annual business plan and departmental objectives.
• Health and safety representative for the firm reporting any accidents/injuries to the HSE in line with RIDDOR.
• Carry out annual general risk and fire risk assessments.
• Bi-weekly Health & Safety and fire evacuation induction (new joiner onboarding).
• Communicate and facilitate regular fire evacuation practices.
• Management of fire wardens and responsible for the recruitment of volunteer fire wardens - reporting to the landlord following evacuations.
• Head First Aider and responsible for the recruitment and training of volunteer first aiders.
• Lead DSE assessor responsible for specifying and ordering ergonomic furniture and equipment.
• Management of office security including access control.
• Ensure all areas of the office are kept clean and tidy and operate efficiently.

General Management

• Point of contact for all landlord enquiries relating to the day-to-day operation of the office space, attend regular landlord meetings and advise on any impact to office space.
• Responsible for the day-to-day management, coordination and contract management of building management services and external contractors / suppliers.
• Monitor service levels, negotiate contracts, and ensure deliverables meet quality and cost standards.
• Develop and manage the Facilities and Office Services budget, including forecasting and tracking expenses related to maintenance, repairs, renovations, and other facility-related projects.
• Management of the new Staff social hub and associated catering offering.
• Keep the COO regularly updated with issues relating to the buildings.

Team Leadership

• Provide leadership and direction to the Office Services Team Leader and wider team to enable them to deliver in a consistent and structured approach.
• Foster a collaborative and inclusive work environment, promoting professional growth and development.

Skills and Experience

• Previous experience as Head of Facilities, preferably in a law firm.
• Experience of office moves/refurbishments is an advantage.
• Project management experience.
• Experience of procurement and budgeting processes.
• Knowledge of building systems, maintenance and construction practices.
• Knowledge of health and safety regulations and compliance.
• Have a current office Health & Safety qualification.
• Have a current First Aid qualification.
• Flexible and willing to travel to Leeds when required (approx. every 2-3 months).

If this sounds like something you are interested in please send your CV or contact Rowena Bubb of Lewis Row Recruitment for further information.