Head of Membership and Sales

Head of Membership and Sales - Exclusive Independent Health Club

Location: Surrey
Salary: £35,000 + Uncapped OTE & Bonuses

Are you a dynamic and results-driven sales leader with a passion for the health and fitness industry? Do you thrive in a high-energy, member-focused environment where you can drive membership growth and retention?

Join an exclusive, independent health club in Surrey as our Head of Membership and Sales, where you’ll lead a team dedicated to delivering an outstanding 5-star member experience.

Key Responsibilities

• Drive membership sales and retention, ensuring a seamless member journey
• Lead, train, and motivate a high-performing sales team
• Collaborate with marketing teams to execute lead generation campaigns
• Oversee new member onboarding, contracts, and sign-up processes
• Manage daily, weekly, and monthly sales reporting
• Implement referral programs and promotional incentives
• Handle member queries and complaints, ensuring timely resolution
• Maintain accurate direct debit and debt recovery processes
• Conduct staff recruitment and performance management

Skills and Experience Required

• Proven sales leadership experience in a health club, gym, or premium fitness facility
• Strong communication and relationship-building skills
• Results-driven mindset with a passion for achieving targets
• Excellent organisation and problem-solving abilities
• Adaptability and a customer-focused approach
• Ability to work independently and as part of a team

Benefits

• Competitive base salary + uncapped commission and bonuses
• Free gym membership
• Professional development and career progression opportunities
• Supportive and team-oriented work culture

How to Apply

If you are a results-driven sales leader passionate about health and fitness, apply now with your updated CV. For more details, contact us for a confidential discussion.