Head of Property Management

Our client, a well-known and successful Estate Agent is urgently looking for an experienced Property Manager to join their busy office in Ashford as the Head of Property Management.  

The successful individual will manage an individual portfolio of properties and complete all administrative tasks to a high standard, providing outstanding customer service and supporting other colleagues within the property management team.  

Working Hours: 

• Full time

The successful Head of Property Management will be offered: 

• Basic up to £36,000
• OTE £47,000
• Company car or allowance

Head of Property Management requirements :

• Previous Property Manager experience essential
• ARLA qualified desirable
• Highly organised and a positive work ethic
• Ability to work well under pressure
• Organise and manage your time and workload
• Computer literate
• Strong and effective verbal, written, and interpersonal communication skills
• Upbeat personality and strong work ethic

Responsibilities for the role of a Head of Property Management:

• Manage an individual portfolio of properties
• Oversee the team
• Client liaising
• Overseeing a team of office-based Property Managers
• Ensuring the team meet their KPI's 
• Operating within a given budget
• Maintaining communication with a wide branch network
• Organising inventories/check-ins
• Property visits
• Appointment and monitoring of contractors/organising quotes for repair/maintenance on behalf of landlords and overseeing works
• Deposits resolution
• Ensuring statute obligations are met
• Collection of rent
• Administration of new tenancies and tenancy extensions
• General office administration includes taking telephone enquiries and responding to emails