Help Desk Administrator

Help Desk Administrator Required
Temporary Role
Start: Immediate

Location: Ripley

Salary: £12.44 per hour

SF Group are searching for a Help Desk Administrator required for a company based in Ripley.

Our client is looking for an experienced Administrator to join their growing team in Ripley.
This is a quick turnaround needed, may be long term depending on performance, but we are looking for someone who can start ASAP and get straight into the role.

This role is a temporary role working 8am - 5pm Monday - Friday

Daily responsibilities will include:
Answering of help desk phones and e-mails and actioning accordingly
Following up with customers to ensure full resolution of issues
Follow standard help desk procedures
Identify and escalate situations requiring urgent attention
Administration duties - setting up jobs, raising orders, approving invoices for payment, raising invoices

What our client is looking for:
Previous experience in administration
Strong computer skills - Excel & Word
Excellent communication skills
Attention to detail
Ability to work under pressure