• Annual Salary: Up to £27,000
• Location: Morden
• Job Type: Full-time, in-office

 This role is ideal for someone who is highly organised and thrives in a fast-paced environment. The successful candidate will be the first point of contact for clients and will play a key role in the smooth running of our office.

• Serve as the first point of contact for clients contacting the helpdesk via telephone, email, or in person.
• Schedule and coordinate appointments between clients and service technicians.
• Maintain and update appointment calendars and service schedules.
• Handle client queries and provide timely and accurate responses.
• Prepare and maintain reports related to helpdesk activity.
• Assist in the management of office supplies and inventory.
• Ensure compliance with company policies and procedures.

• Proven experience in an administrative or helpdesk role.
• Strong organisational and time management skills.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite and any relevant software.
• Ability to multitask and prioritise work effectively.
• High level of accuracy and attention to detail.

• Competitive salary of up to £27,000 per annum.
• Stable Monday to Friday schedule.
• Opportunity to work in a supportive and dynamic environment.
• Professional development and training opportunities.