Helpdesk Coordinator
Reed
Helpdesk Coordinator
18 February by Reed
Reed jobs
Location: Ranes Park
Type: Temp to Potential Perm
Hours: 35 hours per week
Remote Work: 3 days remote, 2 days in the office

Are you a problem-solving superstar with a knack for keeping things running smoothly? Do you thrive in a dynamic environment where no two days are the same? If so, we want YOU to join our client's team as a Property Helpdesk Administrator!

What You'll Be Doing:

  • First Point of Contact: You'll be the friendly face (or voice) manning our property helpdesk email account, handling maintenance issues and possible complaints with a smile.
  • Emergency Support: Taking calls from offices about emergency property maintenance and providing frontline support.
  • Organized and Efficient: Logging calls on our property database and booking contractors to tackle problems onsite.
  • Follow-Up Pro: Keeping tabs on job progress and ensuring timely resolutions.
  • Quote Master: Collating quotes, obtaining sign-offs, and checking and coding invoices for payment.
  • Data Guru: Compiling reports using data from our database and handling ad hoc administrative tasks.
  • Compliance Champion: Maintaining contracts for all services to our property portfolio and ensuring compliance with regulations.

What We're Looking For:

  • Excellent communication skills
  • Strong organizational abilities
  • A proactive and positive attitude
  • Ability to multitask and prioritize effectively
  • Experience in a similar role is a plus

Perks of the Job:

  • Flexibility: Enjoy the perfect work-life balance with 3 days remote working and 2 days in the office.
  • Growth Opportunities: This temp role has the potential to become permanent.
  • Supportive Team: Work with a friendly and supportive team that values your contributions.

Ready to take the next step in your career? Apply now and become a key player in our property management team!

Reference: 54500373
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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