Holiday Lettings Property Manager

Holiday Lettings Property Manager

A lovely local company in Chichester is looking for a Holiday Lettings Property Manager. The position will be working in Chichester for this dynamic and growing company.

Package details:

Salary circa £28,000 p.a depending on experience.

Hours: 9 - 5 - 5 days per week - including weekends on a rota basis

Pension

20 days holiday plus bank holiday Pro rate on the 6 month contract.

Are you passionate about creating exceptional guest experiences and ensuring beautiful holiday homes are meticulously maintained? Do you thrive in a dynamic environment and possess a knack for organisation? If so, we'd love for you to join our team as a Holiday Lettings Property Manager!

About the Role:

We are seeking a driven and detail-oriented Property Manager to oversee a portfolio of stunning holiday rental properties. You will be the primary point of contact for both homeowners and guests, ensuring a smooth and successful holiday experience for all.

Responsibilities for the position of Holiday Lettings Manager:

• Property Management:

o Conduct regular property inspections to ensure cleanliness, functionality, and adherence to safety regulations.

o Coordinate and manage cleaning, maintenance, and repairs as needed.

o Oversee linen and laundry services.

o Manage guest security deposits and handle any damage claims.

• Guest Relations:

o Manage all guest communication inquiries and bookings through online platforms and phone.

o Process reservations, payments, and security deposits according to company policies.

o Provide pre-arrival information and answer guest questions regarding the property and local area.

o Respond promptly to guest concerns and complaints, ensuring their satisfaction throughout their stay.

• Marketing and Revenue Management:

o Assist with creating compelling property listings and high-quality photos for online platforms.

o Develop competitive pricing strategies to maximise occupancy and revenue.

o Track and analyse booking trends to optimise pricing and marketing efforts.

• Administrative Duties:

o Maintain accurate property records and manage inventory.

o Liaise with homeowners and keep them updated on property performance and guest feedback.

o Comply with all relevant holiday letting regulations and licensing requirements.

Successful Holiday Lettings Property Manager applicants need to posses

• Minimum of 1-2 years of experience in property management or a related field (e.g., hospitality).
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Strong communication, interpersonal, and problem-solving skills.
• Proficient in computer literacy with a working knowledge of online booking platforms and property management software (a plus).
• A keen eye for detail and a passion for ensuring properties are presented to a high standard.
• Excellent customer service skills with the ability to build rapport and address guest needs promptly and professionally.