We have an opportunity for a Team Leader to support our Holiday Cottage Team at Blickling.

Duration: Permanent

Hours: 12 hours per week. Flexible working days where possible to meet the changeover needs.

Salary: £7,956 per annum / £12.75 per hour

Internally you will be known as 'Holidays Operation Team Leader'

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.

The role of Team Leader is a vital position in the running of our Holiday Cottages. Your role will be to ensure that cleaning and standards are maintained to the highest level at all times.

Checking and assisting Cottages at each changeover you'll induct new staff and support the team to ensure cover for changeovers, achieving very high standards of cleanliness, presentation; co-ordination of routine maintenance and repairs.

You'll carry out weekly and monthly Health and Safety Checks. You'll be familiar with working to risk assessments, COSHH procedures, accident reporting, and fire safety and have some experience using Microsoft.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile as training will be given in areas.

We'd love to hear from you if you’re: 

• able to lead, support and develop a team?
• confident dealing with a variety of situations including complaints?
• focused on giving great service to everyone you meet  
• a team player, but also happy to work on your own initiative  #well-organised and adaptable  
• willing to learn new skills

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.