Homeless Officer

• Hourly Rate: £15.43 PAYE or £19.03 via Umbrella 
• Location: Wakefield
• Job Type: Full-time, 37 hours per week, Mon-Fri

My client, a leading public sector organisation, are seeking a dedicated Homeless Officer to join their team, providing homeless prevention, assessment, and decision-making services to those who are homeless or at risk of becoming homeless. The role is crucial in undertaking casework to identify and address housing-related problems and to prepare reports for decision-making on the Council’s duty to each household.

• Work as part of a duty team to ensure comprehensive assessment of circumstances for homeless or potentially homeless individuals.
• Clearly explain the homeless application process, including detailed enquiries, potential outcomes, and implications of the assessment.
• Manage difficult and challenging situations professionally and safely.
• Interview homeless applicants, gather relevant information, and obtain permission to make third-party enquiries when necessary.
• Prevent or delay homelessness by negotiating with housing providers to facilitate the applicant’s return to or relocation to suitable accommodation.
• Maintain accurate case notes and update work-based systems.

• Highly effective interpersonal skills with the ability to communicate effectively at all levels.
• Personal resilience when dealing with challenging situations.
• Highly organised with the ability to work within strict deadlines.
• Good IT skills.
• Ability to work both within a team and independently.
• Good knowledge of homeless prevention techniques, strategies, and legislation.
• Experience in social housing or a housing-related support environment.
• Proficient in interviewing members of the public and liaising with other organisations.
• Experience in managing a caseload and conducting support needs and risk assessments for vulnerable clients.

• Competitive hourly rate.
• Opportunity to make a significant impact in the community.
• Supportive team environment.

Please apply today for a chance of an immediate interview! 

What Reed can offer you as a temporary employee:

• A dedicated consultant who will act as your key point of contact during and between any  bookings
• Secure & online time sheet system which is quick and easy to use
• A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure 
• A dedicated payroll team 
• Access to free training
• Access to discount club/ healthcare/ reed rewards
• Pension /paid holiday scheme/ maternity benefits
• Contacts for other Reed consultants and divisions
• Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's