Housing Officer

The Housing Officer role requires a dedicated individual capable of managing a diverse property portfolio within the Midlands region, ensuring tenant satisfaction and maintaining high property standards.

Client Details

Our client is a respected player in the property industry, managing a substantial number of residential properties across the Midlands. With a team of over 500 employees, the company is committed to providing quality housing solutions and excellent customer service to their diverse clientele.

Description

• Managing a portfolio of residential properties across the Midlands area.
• Maintaining strong relationships with tenants and providing excellent customer service.
• Overseeing rent collection and managing arrears effectively.
• Conducting regular property inspections to ensure compliance with quality standards.
• Working closely with the property team to manage maintenance and repairs.
• Dealing with tenant complaints and resolving issues promptly.
• Ensuring adherence to housing legislation and company policies.
• Contributing to the continuous improvement of services within the property department.

Profile

A successful Housing Officer should have:

• A degree or equivalent qualification in a property-related field.
• Experience in managing a diverse property portfolio.
• Strong customer service skills.
• Excellent communication and negotiation abilities.
• A keen eye for detail and a proactive approach to problem-solving.
• A good understanding of property legislation.

Job Offer

• An estimated annual salary range of £31,500 - £35,500 GBP.
• Generous holiday leave.
• A supportive and collaborative company culture.
• The chance to work with a dedicated team of property professionals in the Midlands.
• Opportunities for career growth and professional development within the property industry.

We strongly encourage all qualified candidates to apply for this exciting opportunity.