Housing Officer

Housing Officer

• Hourly Rate: £29.12 (Umbrella)
• Location: London – Wembley and Brent
• Job Type: Contract – 6 weeks with possible extension

We are currently looking for a Housing Officer with a solid background in generic housing management to join a social housing team in London. This role is crucial for maintaining high standards of housing management and tenant satisfaction within the community.

Day-to-day of the role:

• Manage a portfolio of properties, ensuring effective tenancy and leasehold management.
• Act as the main point of contact for tenants, addressing queries and resolving issues in a timely manner.
• Conduct property inspections to ensure they meet safety and maintenance standards.
• Coordinate with maintenance teams to arrange necessary repairs and improvements.
• Handle tenancy agreements, including new tenancies, renewals, and terminations.
• Engage with the community to build strong relationships and address housing concerns.
• Implement housing policies and procedures to improve resident welfare and housing conditions.
• Provide support and advice to tenants, including those who are vulnerable, to promote sustainable living situations.

Required Skills & Qualifications:

• Previous experience in a Housing Officer role or similar within the social housing sector.
• Knowledge of current housing laws and an understanding of best practices in housing management.
• Excellent communication skills, capable of building rapport with tenants and working collaboratively with various teams.
• Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
• A customer-focused approach, dedicated to meeting the needs of residents and enhancing their quality of life.

Benefits:

• Competitive hourly rate reflecting the importance of the role.
• The chance to make a tangible difference in the lives of residents and the community.
• A dynamic and supportive work environment.

To apply for this Housing Officer position, please submit your CV and a cover letter outlining your relevant experience and your motivation for applying for this role.