Housing Officer – Social Housing
Location: London
Salary: £25ph- 26ph
Recruitment Agency: Hyperion Partners

About the Role

Hyperion Partners is delighted to partner with a respected social housing provider to recruit a dedicated Housing Officer. This is an exciting opportunity for an individual with a passion for community support and housing management to make a significant impact in a growing and diverse environment.

As a Housing Officer, you will be responsible for managing and supporting tenants within a social housing setting, ensuring that their housing needs are met while promoting a positive living environment. You will play a crucial role in tenant relations, property management, and ensuring that all housing policies and procedures are followed to maintain a high standard of service.

Key Responsibilities:

• Manage a designated portfolio of social housing properties, ensuring they are well-maintained, safe, and compliant with relevant regulations.
• Provide support to tenants, addressing queries, concerns, and requests in a timely and professional manner.
• Conduct property inspections and ensure that repairs and maintenance are carried out promptly and efficiently.
• Assist tenants with tenancy agreements, rent payments, and arrears management, ensuring that tenants are fully informed of their rights and responsibilities.
• Work closely with other departments and external contractors to resolve any housing-related issues, including maintenance, repairs, and safety concerns.
• Promote positive community relations and encourage tenant engagement through regular communication and initiatives.
• Ensure that health and safety standards, including fire safety and building compliance, are upheld in all housing properties.
• Maintain accurate tenant records and documentation, ensuring compliance with data protection regulations.

Requirements:

• Experience working in a housing or property management role, ideally within a social housing environment.
• Strong understanding of housing law, tenancy agreements, and relevant regulations.
• Excellent communication skills, with the ability to engage effectively with a diverse range of tenants.
• A proactive, solution-focused approach to resolving issues and improving tenant satisfaction.
• Strong organizational and time-management skills, with the ability to manage a busy workload.
• A friendly, approachable demeanor and the ability to build positive relationships with tenants and stakeholders.
• A full driving license and access to a vehicle (if required for the role).

Why Join?

• Make a positive difference in the lives of tenants and contribute to the community.
• Be part of a supportive and dynamic team committed to improving housing services.
• Opportunities for professional development and career progression within the social housing sector.
• Competitive salary and benefits package, with a focus on work-life balance.

How to Apply

If you are a dedicated, motivated individual with a passion for housing and community support, we want to hear from you! Apply now with your CV and cover letter.

Hyperion Partners is an equal opportunity employer, and we encourage applicants from all backgrounds to apply.