Role: Human Resources Manager
Company: Achieve Hospitality and Achieve Professionals
Salary: £36,000
Location: Middlesbrough, UK
Full Time, Office Based

Overview and Opportunity

We are seeking an experienced Human Resources Manager to join our recruitment group, The Achieve Group International. We are looking for an enthusiastic and organised professional with a passion for people and processes. In this role, you will have the opportunity to take ownership of HR and payroll functions across two recruitment agencies, Achieve Hospitality and Achieve Professionals and make a meaningful impact. This is an exciting opportunity to play a key role in shaping our people strategy, supporting our growth and ensuring the smooth and compliant management of HR and payroll across both agencies.

About Us

The Achieve Group International is the holding company for Achieve Hospitality and Achieve Professionals, an award-winning and leading recruitment agency group. Our recruitment group pride themselves on their commitment to achieve excellence in all the services they provide and to develop strong, lasting relationships with their employees, clients and candidates alike.

Ideal Candidate

• Level 5 CIPD qualification or above is preferred.
• Experience in using payroll systems such as Xero, Freeagent or DeelHR.
• Experience in a HR and payroll position, ideally within a fast-paced or growing organisation.
• Strong understanding of UK employment law, payroll processes and compliance requirements.
• Organisational skills with the ability to prioritise and manage multiple tasks.
• Interpersonal and communication skills.
• The ability to build positive relationships at all levels.
• Experience in the recruitment or staffing sector is preferred, though not essential.

Role Responsibilities

Internal Recruitment and Employee Onboarding

• Support in creating and conducting job descriptions, posting job adverts, shortlisting, interviewing and selecting candidates for internal positions within the business.
• Conduct employee reference checks to verify internal candidates work performance, skills and cultural fit within the business.
• Support in creating and delivering a structured onboarding program that covers key aspects such as company culture, policies, benefits and role-specific training.
• Support in creating performance expectations and clearly communicating performance expectations and goals for new employees in the business.
• Ensure advertisements, interviews, offer of employment and contractual documentation are processed in line with the relevant approval paperwork.
• Drafting and getting new employees to sign an employment contract outlining their terms of employment and responsibilities.
• Drafting and getting new employees to sign a document regarding confidentiality of company information and a restrictive covenants agreement.

Employee Relations

• Develop and implement a comprehensive people strategy aligned with our business mission and growth objectives.
• Be the first point of contact for employees and managers regarding all people-related matters by providing guidance, support and advice in line with our policies, procedures and best practice.
• Investigate employee concerns, addressing complaints and facilitating resolution through mediation or other appropriate methods.
• Investigate any workplace incidents that may arise and make appropriate recommendations based on findings.
• Assist with resolution of disciplinary and grievance issues.
• Advise management on employee performance management.
• Provide advice to employees and managers in relation to HR policies and procedures.

Payroll Management

• Oversee the end-to-end payroll process, ensuring all employees are paid accurately and on time.
• Manage payroll records including tax deductions, pensions and other benefits alongside the Finance Team.
• Ensure compliance with HMRC regulations and other statutory requirements alongside the Finance Team.
• Handle payroll queries and resolve discrepancies efficiently.

Remuneration and Benefits

• Coordinate annual salary reviews and benchmark market data.
• Prepare monthly payroll information, new starter paperwork, additional payment forms including input onto the relevant spreadsheet prior to submission to Finance.
• Manage Benefit accounts, conducting monthly enrolments and updates.
• Prepare all CVS files ready for Pension uploads.

Training and Development

• Conduct employee 1-1 meetings and feedback to Managing Directors and Recruitment Managers.
• Support Recruitment Managers and employees in the annual performance and development post 1-1 meetings and reviews.
• Analyse current employee performance and skills gaps to identify training requirements across different departments and levels within the business.
• Working with employees to identify individual development needs and create personalised career development plans, including opportunities for progression.
• Designing and implementing targeted training programs to nurture leadership skills in current and potential senior leaders in the business.

Compliance and Policy Management

• Ensure compliance with employment laws, regulations and company policies.
• Assist in the development, implementation and communication of HR policies and procedures.
• Maintain up-to-date knowledge of employment laws and regulations to mitigate risks and ensure company compliance.
• Provide guidance on employment legislation, disciplinary procedures and welfare matters.

Company Benefits

• Equal parental leave (Paternity & Maternity)
• Complimentary office refreshments
• 33 days holiday inclusive of Bank Holidays
• Professional development budget up to £1000 annually
• 3 additional days leave for Corporate Social Responsibility (Volunteering)
• Early access to wages
• Social events
• Birthday off paid
• Free car parking