Identity Fraud and Verification Document Specialist

As a Specialist in the Customer Verification Risk Analysis department, you will be responsible for reviewing the legitimacy of customer verification documents and identifying fraudulent account profiles.

The Customer Verification Risk Analysis department is responsible for identifying and mitigating the risk of syndicated activity, while ensuring genuine customers are able to utilise the full product range on offer.

You will be part of the team playing a key role at the verification stage of the customer journey, protecting the business from threats, related to abusive and syndicated activity.

We’re looking for bright, inquisitive and enthusiastic people who are either looking to start their career in risk prevention, or who want to challenge themselves further, to support the growth of the department.

This role is eligible for inclusion in the Company’s hybrid working from home policy.

Your schedule will be tailored to align with the dynamic sporting calendar, covering any five days of the week, including evenings, weekends and public holidays.

In return, we offer competitive rates of pay, increasing with experience and an excellent range of benefits including an annual bonus scheme and a day off for your birthday.

A comprehensive training programme will also be provided.

Preferred Skills, Qualifications and Experience

• Degree or sound record of academic achievement.
• Meticulous attention to detail.
• Ability to maintain high standards in a fast changing environment.
• Computer literacy, including a good working knowledge of MS Office.
• Excellent communication skills.
• Experience of reviewing and verifying identity and proof of address documents is beneficial, but not essential as training will be provided.

Main Responsibilities

• Assessing the validity of identification documents provided by customers from high risk jurisdictions.
• Reviewing customer registration information for evidence of syndication.
• Identifying trends and patterns in document submissions.
• Applying the appropriate account restriction where risk is identified.
• Providing second line support for internal departments.

The closing date for applications is 12/06/2024

To apply send a copy of your CV with covering letter quoting the position reference IFVSS0424RD or click on the link to apply.

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