Import Customs Clerk

New position is available for an import customs clerk with this small, friendly, established forwarder based at Heathrow (Ashford). Previous Import Ops and Customs experience will be considered and the salary will reflect this. Successful person will have excellent customer service and communication skills and be able to easily commute to Ashford, Surrey.

Terms of Employment

• Mon-Fri 9-5.30
• £25-32k Neg DOE/plus occasional overtime paid
• Pension after 3 months
• 20 days holiday plus bank holiday and option of banked hols or o/t

Duties

• Creating and building job files.
• Tracking and monitoring import pre alerts.
• Must be proficient in preparing and submitting customs import entries and CDS knowledge.
• Have a basic all round knowledge of customs procedure codes
• Confident speaking too and dealing with airlines and ground handling agents.
• Arranging airline and bond collection with hauliers for ultimate onward delivery to end client either on an overnight or dedicated delivery dependent on client’s needs.
• Good telephone manner
• Proficient with outlook as role can be email intensive at times especially with our overseas partners.
• Experience in quoting overseas agents for DDU/DDP shipments would be an advantage.
• Will be required to raise and send debit notes directly to clients for import shipments handled through our internal computer software.
• Will be working within a small team.
• Flexible attitude towards out of hour’s clearances i.e. Evenings and/or weekends shared between the team. (Overtime paid)