London

Salary £60,000-£70,000

Are you an experienced retail operations professional with a background in luxury retail?

Zachary Daniels are partnering with a Luxury Fashion House. We are looking for an In-Store Operations Manager to be the key link between front-of-house and back-of-house, ensuring seamless communication and processes that contribute to an outstanding client experience. This role requires strong leadership, inventory management expertise, and financial acumen to optimize store performance.

• Overseeing retail operations to ensure efficiency and smooth coordination between teams.
• Acting as the central point between sales teams and stock operations, optimizing workflows and communication.
• Leading the stock management team, ensuring accurate inventory control, timely replenishment, and supply chain efficiency.
• Managing financial operations, including P&L management, KPI analysis, and reporting.
• Implementing health & safety procedures, coordinating maintenance, and ensuring compliance with company policies.
• Supporting the luxury client experience by maintaining stock availability, operational excellence, and high-end customer service.

• A proven leader with experience in store operations within the luxury retail sector.
• An excellent communicator who can bridge the gap between teams to optimize efficiency.
• Highly organized and detail-oriented, with the ability to manage inventory, logistics, and supply chain processes.
• Tech-savvy, with experience using POS systems, stock management software, and e-commerce operations.
• A strategic thinker who can analyze financial data, manage budgets, and drive process improvement.
• Passionate about delivering an exceptional luxury shopping experience through operational excellence.

This is a fantastic opportunity to play a key role in delivering top-tier operational standards in a prestige retail setting. If you have a passion for luxury, retail management, and operational excellence, we'd love to hear from you.

Apply today!

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