Income Officer
Posted 24 June by
Pertemps London
Easy Apply
We are currently on the hunt for an Income Officer for a dynamic housing company committed to addressing the housing shortage in the local area and providing genuinely affordable homes. Their mission is to create high-quality, spacious, and environmentally friendly developments that foster new communities and strengthen existing ones. Their profits are reinvested to deliver even more homes, benefiting the community and enhancing residents' health and well-being.
The team is small but dynamic, operating in a collegial manner. We value our connections to the local community and strive to reflect and understand its diverse needs. They welcome applications from individuals who share their values of diversity and inclusion and can bring the right skills and attitude to their ambitious team.
Role Purpose
The Income Officer is responsible for promoting a payment culture and managing the rent arrears process across all tenures.
Knowledge and Skills
- Drafting and serving NOSPs (Notices of Seeking Possession) and issuing proceedings.
- Producing regular KPI reports.
- Good understanding of social housing issues.
- Demonstrable knowledge of best practices in income management and debt collection.
- Demonstrable knowledge of Housing and Welfare Benefits.
- Proficient in using Excel spreadsheets and housing management software (e.g., Yardi, Landlord Portal for UC, and Landlord Portal for Housing Benefit software packages).
- Ability to use initiative in dealing with a wide variety of people.
- Strong working knowledge of legislation and regulatory requirements relevant to income management for social housing and the private sector.
- Ability to manage a varied and busy workload to meet targets and deadlines.
- High level of numeracy and literacy.
- Understanding of health and safety responsibilities, including lone working.
- Experience with Microsoft applications and computerized Housing Rents applications.
- Experience building effective relationships with internal and external partners.
Reference: 52946498
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'