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Infrastructure Engineer 2nd/3rd Line Support

Posted Yesterday by In Technology Group Limited
Salary icon £30,000 - £40,000 per annum
Location icon Gateshead , Tyne And Wear

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We are partnering with a leading textiles manufacturing company based in Gateshead, renowned for its dedication to quality and innovation. Our client is currently seeking a skilled Infrastructure Engineer to join their dynamic IT team. This role offers a hybrid working environment, allowing you to work both onsite and remotely, and involves critical 2nd and 3rd line support responsibilities to ensure the seamless operation of their IT infrastructure.

Infrastructure Engineer (2nd/3rd Line Support)
Newcastle/Hybrid
£30,000 - £40,000

Main Duties:

  • Provide 2nd and 3rd line technical support for IT infrastructure, resolving complex issues and ensuring minimal downtime.
  • Manage and maintain servers, networks, and storage systems.
  • Perform system upgrades, installations, and configurations as required.
  • Monitor system performance and optimize for efficiency and reliability.
  • Troubleshoot hardware, software, and network problems promptly and effectively.
  • Collaborate closely with other IT team members to support ongoing projects and initiatives.
  • Develop and maintain comprehensive technical documentation.

Tech Stack:

  • Windows Server
  • Office 365
  • VMware or Hyper-V virtualization platforms
  • Networking technologies (switches, routers, firewalls, VPNs)
  • Backup and disaster recovery solutions
  • Strong experience with hardware

Benefits:

  • Hybrid working options
  • Generous holiday allowance of 35 days including bank holidays
  • Company pension scheme
  • Health and wellness programs
  • Opportunities for professional development and career progression
  • Supportive and innovative work environment fostering growth and collaboration

If you are a proactive and experienced Infrastructure Engineer seeking a new challenge with a well-respected company, apply now with your updated CV. For further information or any queries, please contact me at 0191. 249. 3639 or via email at Darcey . obyrne @ in technology group . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Required skills

  • 1
    Active Directory
  • 1
    Firewalls
  • 1
    Hardware
  • 1
    Networking
  • 1
    Routers
  • 1
    Service Desk
  • 1
    Switches
  • 1
    VPN
  • 1
    Windows Server
  • 1
    Mobile Device Management
  • 1
    Veeam
  • 1
    IT Support
  • 1
    MDM
  • 1
    Hyper-V
  • 1
    VMWare
  • 1
    Office 365
  • 1
    Azure
  • 1
    IT Technician
  • 1
    Help Desk
  • 1
    SAN Storage
  • 1
    NAS Storage

Reference: 53055073

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