Inside Sales Specialist

We are seeking an Inside Sales Specialist to focus on aftermarket products and provide exceptional customer service for our client based in Altrincham... 

• Manage primary aftermarket customer relationships (B2B) and support activities
• Proactively sell aftermarket products and communicate value to customers
• Create and execute account plans for larger customers
• Collaborate with Outside Sales and Account Management Teams for strategic accounts
• Develop and maintain customer network through virtual engagement
• Promote all Lines of Business brands/technologies equally
• Provide product knowledge and technical advice to customers
• Coordinate with internal teams to support customer needs
• Prepare and present regular account sales reviews and forecasts
• Update CRM (Microsoft Dynamics) and other IT systems to reflect customer contacts
• Analyze sales tools to understand customer needs and drive sales
• Gather and maintain relevant business intelligence
• Create, follow up, and expedite offers and orders

Requirements:

• Past sales or customer service experience
• Business to Business (B2B) experience 
• Customer-focused and solution-oriented.
• Sales ‘hunter’ mentality
• Analytical & process driven
• Methodical way of working with content & data focus
• Strong verbal, presentation, and written skills.
• Strong selling skills
• Familiarity and mastery over digital engagement tools (e.g. Teams / Zoom etc.) to be able to run sales calls digitally
• Willingness to learn and continually improve.

Hours: 37.5hrs per week Mon - Fri 

Location: Altrincham (Hybrid working following training - 3 days office / 2 days working from home)

Salary: up to £35,000 + Uncapped OTE + Benefits