Heating Installation Coordinator

Posted 3 days ago by Talent Hub HQ Ltd

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Fantastic Opportunity To Join a Highly Successful and Growing Renewables Company

Our client are an established, rapidly growing and highly successful renewable energy company, and with domestic energy bills at an all-time high, they’re in the right place at the right time.

They have all the recognised accreditations and awards to stand out to customers as the obvious choice to satisfy their need for a renewable energy solution in this time of energy uncertainty, hence are very busy and looking to expand their team.

If you get a buzz out of helping people, and an interest in the ever growing industry of renewable energy, then this is the place for you, and we want to hear from you.

The Role

As a heating installation co-ordinator you will be responsible for planning and overseeing the installation of Air Source Heat Pumps in customers' homes.

You will be the point of contact for customers, engineers, and other stakeholders to ensure that installations run smoothly.

Responsibilities

  • You will coordinate and schedule technical site surveys and collate key information to assist the installation team
  • You will be responsible for planning the installations with the customer & installation teams, so diary management experience would be a bonus!
  • You will order & manage the logistics of the parts required for each individual installation, ensuring all parties are kept up to date at all times.
  • You will ensure all the necessary tools & equipment are available for the installation teams.
  • You will communicate directly and effectively with suppliers and logistics partners to optimise part availability and deliveries.

Experience

  • Minimum 2 years experience in a customer service role
  • Experience in an installation co-ordination/project co-ordination/planning role preferred
  • Strong organisational skills with the ability to manage multiple tasks simultaneously
  • Excellent communication and interpersonal skills for effective customer and team interaction.
  • Familiarity with heating systems and their components is advantageous.
  • Proficient in using project management tools and software.
  • Ability to adapt to changing priorities and work in a fast-paced environment.

Benefits

  • 28 days holiday with the option to buy 5 more
  • Financial Advisor
  • Cycle To Work Scheme
  • Discounted renewable energy products!!

Required skills

  • Customer Service
  • Diary
  • Interpersonal Skills
  • Logistics
  • Management Experience
  • Organisational Skills
  • Parts
  • Project Management
  • Schedule
  • Overseeing

Application questions

Do you have experience as an installation coordintor/planner/scheduler?
Do you have knowledge of the heating industry or componenants?
Do you have experience in diary management?
Do you have experience in phone based customer services?

Reference: 52809860

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