Insurance Claims Executive

Insurance Claims Executive 

Here at the Markerstudy Group we have an exciting opportunity!

This role is largely remote but will require you to be able to attend big team meetings once a month in Manchester. You will also need to be comfortable with the occasional bit of travelling.

The purpose of this role is to provide first level support to key relationships managed by the Supply Chain team, including panel insurers, solus insurer partners (distribution as a service), add-on insurers, aggregators and claims supply chain partners.

Skills, Experience & Knowledge Required:

• Confident relationship builder, internally and externally.

• Effective at managing multiple priorities.

• Awareness of compliance and governance frameworks.

• Solid analytical skills, including Microsoft Excel.

• Strong attention to detail and accuracy.

Key Accountabilities and Responsibilities

Provide support across the Supply Chain team as required, including:

• Acting as a first point of contact for designated relationships, both internally and externally.

• Supporting the completion of business initiatives to improve commercial results and customer outcomes.

• Supporting the investigation and resolution of customer facing issues, including complaints.

• Supporting key governance and controls, including internal and external audit activity.

• Completing monitoring tools such trackers, logs etc.

• Producing management information, analysis and performance packs.

• Carrying out all activity in line with relevant governance frameworks and to deliver good customer outcomes.

Why us?

Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products.

Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers’ advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions.

We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused.com, Go Compare and Compare the Market, via our broker partners.

What we offer in return?

• A collaborative and fast paced work environment
• 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday
• Health Cash Plan
• A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more
• Life Assurance 4x annual salary