Internal Account Manager

Our client, a well-established leader in their industry, is seeking an experienced Account Manager to join their team. Known for their outstanding reputation and excellent service, they have a robust client base and are looking for someone to manage and grow existing accounts.

Key Responsibilities:

Account Management: Maximise business from an existing set of accounts.
Product and Market Knowledge: Develop a broad understanding of products, customers, and suppliers to sustain and expand sales and the client base.
Customer Contact: Maintain regular communication with customers.
Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell products.
Customer Re-engagement: Reach out to lapsed customers to re-establish relationships.
Quotations: Interpret customer requirements and provide accurate quotations.
Order Management: Follow up on quotations to convert them into orders, and process and manage customer orders.
Stock Management: Allocate stock to project orders upon arrival from suppliers.
Delivery Follow-Up: Ensure timely follow-up on customer deliveries and resolve any arising issues.
CRM Maintenance: Keep the CRM system up to date.
Required Skills and Experience:

Sales/Account Management Success:

Proven success in a sales and account management role, cross selling, upselling and servicing customers to maximise revenue.
Relationship Building: Ability to develop strong relationships with customer and supplier contacts.
Communication: Confident telephone manner with effective communication skills.
Technical Understanding: Basic understanding of technical products.
Attention to Detail: High level of accuracy and attention to detail.
Microsoft Office Proficiency: Good knowledge of the Microsoft Office suite.
Numeracy and Literacy: Strong numeracy and literacy skills.
Benefits:

Competitive base salary.
Yearly bonus.
Modern office facilities.
If you are an experienced account manager looking for a new challenge in a supportive and reputable company, we would love to hear from you!

Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.