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Internal Sales Co-Ordinator

Internal Sales Co-Ordinator

Posted 11 June by TH Recruitment
Ended

Job Summary:

The Internal Sales Coordinator will play a crucial role in supporting our sales team, ensuring the smooth operation of sales processes, and maintaining high levels of customer satisfaction. This position requires a detail-oriented, organized, and proactive individual who can manage multiple tasks efficiently and contribute to our sales goals.

Key Responsibilities:

  • Sales Support: Assist the sales team with order processing, managing customer inquiries, and preparing sales documentation.
  • Customer Service: Serve as the primary point of contact for customers, addressing their needs and resolving issues promptly.
  • Order Management: Coordinate and track orders from initiation to delivery, ensuring timely and accurate fulfillment.
  • CRM Management: Maintain and update customer records in the CRM system, ensuring data accuracy and completeness.
  • Reporting: Generate sales reports and analysis to support strategic decision-making.
  • Communication: Liaise with internal departments (e.g., logistics, finance, marketing) to ensure seamless operations and customer satisfaction.
  • Problem Solving: Address and resolve any sales-related issues or discrepancies efficiently.
  • Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance efficiency and effectiveness.

Skills:

  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Experience with CRM software (e.g., Salesforce) is a plus.

Attributes:

  • Detail-oriented with a focus on accuracy.
  • Customer-centric mindset.
  • Ability to work independently and as part of a team.
  • Proactive and solution-oriented approach.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.

Reference: 52841799

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