International Field service engineer

Our client, an industry leader in detection technology, is currently seeking an International Field Service Engineer to join their team based in Stoke-on-Trent, UK. This role involves providing on-site support for cargo and vehicle inspection systems across Europe, former CIS, Central & SW Asia, Middle East, and Africa. The successful applicant will help combat terrorism, drug smuggling, illegal immigration, and trade fraud by ensuring the functionality and reliability of advanced scanning systems.

• Carrying out the repair, maintenance, and overhaul of cargo systems.
• Performing general maintenance, fitting, troubleshooting, and fault-finding on systems and subsystems
• Providing oral and written responses to third-line technical requests from site engineers, distributors' engineers, or customer representatives
• Providing defect liability or post-acceptance support for mobile or airport cargo equipment
• Installing static, gantry, or portal systems as part of an installation team
• Undertaking national and international travel up to 90% of the time
• Completing technical documentation, including service reports, engineering change requests, and service data input
• Acting as a liaison with customers on administrative and technical matters

• BTEC, C&G, HNC or a similar qualification in an engineering discipline
• Knowledge of hydraulic, electrical, and electro-mechanical systems
• Understanding of IT networking solutions, CCNP or similar
• Familiarity with integrated IT systems including PLC, HV systems, and/or radar
• Experience in field service engineering or management
• Willingness to travel internationally, often to challenging destinations and at short notice

• Opportunity to work with cutting-edge detection technology
• Professional development and training opportunities
• Supportive and collaborative work environment
• Employee benefits package
• Chance to make a significant impact on global security efforts

If you are a skilled Field Service Engineer with a passion for making a difference in global security, we encourage you to apply now to join our client's dynamic team based in Stoke-on-Trent, UK.