Intrastructure Engineer

Our client is looking for an experienced IT Infrastructure Engineer. Our client is a long-established privately owned company that has provided logistics services since 1978. Today, they are recognised as one of the UK's foremost solution providers for both specialist logistics services and supply chain management.

This role offers a dynamic environment for improving systems and staying at the forefront of technology. Our client's fast-paced IT team ensures each day is engaging and rewarding, all while maintaining a healthy work/life balance. This position requires office presence and occasional out-of-hours availability, so candidates should reside within commuting distance.

What they can offer you:

• Salary up to £40,000
• Up to 25 Days of holiday
• Increased Pension Contribution
• Healthcare Scheme
• Death in service
• Computer Discount Scheme

Core Skills:

• Carry out infrastructure improvement projects that are assigned to you. Provide regular feedback on progress using the IT Helpdesk and other project management tools.
• Provide to the IT Infrastructure and Security Manager any suggestions for infrastructure improvement that you may find when performing your daily role.
• Regularly test and deploy system patches to the company patching policy.
• Perform server upgrades and network changes to the company security and compliance standards.
• Ensure that you learn all aspects of the IT Infrastructure to make a positive impact on fix time SLAs.
• Support all aspects of IT technology from end-user computing to backend IT architectures.
• Be available out of hours for fault fixes and resolution in extreme circumstances and on occasions of major system changes.
• Maintain a close working relationship with your team, line manager, and internal customers including regular telephone, helpdesk, face-to-face and email communication.
• Ensure that the company systems are maintained, checked, and reported upon, and proactivity highlights areas where IT systems need improving.
• Ensure that IT procedures are maintained, and any work carried out is documented for handover to the 1st line team.

Core Skills:

• Competent IT user, experienced in using standard Microsoft office tools to document work performed.
• Good understanding of Microsoft Windows Server technologies and Linux systems.
• Understanding and support of VMWare Vsphere.
• Understanding and support of network equipment (I.E. routing and switching) at both hardware and configuration level.
• Ability to pick up new technologies and to be involved in the planning of software and hardware upgrades.
• To work un-aided with IT projects.
• An enthusiasm to keep IT knowledge up to date through research and reading technical literature.
• Good verbal and written communication skills.

Key Tasks and Responsibilities:

• Ensure that any IT task that can perform global or high-risk changes are signed off by relevant team heads before committing the work.
• Perform any IT task that the IT Infrastructure and Security Manager directly assigns.
• To recognise when issues need to be escalated to the Infrastructure and Security Manager and do so in a timely and informative way, ensuring you provide the appropriate level of detailed information.
• To ensure that you maintain an organised and well-communicated 'work in progress' system both electronically and hard copy paperwork, in order that in your absence, matters can be delegated and managed in an organised manner.
• To answer the telephone for both internal and external calls using the company house style.
• Respond to all email enquiries in a professional and timely manner and to escalate anything that could affect the current planned workload.
• To ensure that all filing is carried out on a regular basis and archiving is carried out as and when appropriate.
• Have a good knowledge of the company's internal systems and IT Architectures.
• To manage workload by prioritising and asking others in the infrastructure team for help and support when necessary.
• Every Wednesday deploy the WSUS updates as per the WSUS Policy document.
• Ensure that end user software is up to date and any patches are ready to be signed off by the IT Infrastructure and Security Manager for deployment.
• Be the main responsibility for the end user protection software and escalate any issues immediately to your line manager.
• Investigate and act upon any alert from security systems in place.
• To adhere to all data protection and IT Policies and ensure that emails/files/any other media containing personal data relating to colleagues and customers are not accessed without prior permission from management or a supporting reason logged on the helpdesk by the file owner. If files covered by data protection policies are found in un-controlled/un-secure areas to report this to the IT Infrastructure and Security Manager at the earliest opportunity.

Relevant Technologies:

• Hybrid infrastructure
• VMWare vSphere
• Small-scale storage area networking and SAN architectures
• Linux server (Debian / Redhat / Suse)
• Windows Server (DNS, DHCP, DFS, Active Directory)
• Microsoft endpoint technologies (InTune, Office 365, Exchange Online, MFA, SharePoint online)
• SQL Server
• Backup technologies and best practices
• Wireless technologies
• Routing and switching
• Azure cloud services
• Firewalls and various technologies around security
• Telephony - VOIP

To apply for this role please call , send your CV to or hit apply!

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.