Are you passionate about technology and delivering excellent customer service? Do you enjoy variety and building strong client relationships? Join a fast-growing, award-winning business.

As IT Account Manager Key Responsibilities:

• Provide technical support in pre-sales and post-sales processes
• Manage and grow a portfolio of SME customers
• Hold regular account reviews and identify upgrade opportunities
• Upsell, cross-sell, and win new business
• Lead projects from presales through to delivery
• Collaborate with service teams to meet client needs
• Maintain a strong 3-month pipeline and manage it through CRM tools

What We're Looking For:

• Solid technical background, ideally in telecoms and cloud-based solutions
• Knowledge of Microsoft, Linux, VOIP, Cisco, Juniper, or Meraki
• Strong communication and sales skills
• Previous technical account management experience
• Familiarity with tools such as Salesforce, Autotask, or Kaseya
• Full UK driving licence

What's on Offer:

• Up to £60,000 basic salary + uncapped commission
• Hybrid working with client site visits
• 25 days' holiday + bank holidays + birthday off
• Life insurance, income protection, and employee assistance programme

Apply now to be part of a dynamic, people-focused business that's growing fast.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency