About the Role
Robert Half have partnered with a leading real estate firm based in the city of London who are seeking a proactive and adaptable Business Analyst. This role will be pivotal in bridging the gap between business needs and technology solutions, with a focus on optimising operations through ERP, CRM, and finance platforms. To be considered for the opportunity you must of had some experience in a SME real estate organisation.
This will be a day rate contract and you will be expected to be in the office 3 days a week
Key Responsibilities
- Collaborate with stakeholders to elicit, analyse, and document business requirements across property management, sales, lettings, and finance.
- Conduct end-to-end process mapping to identify inefficiencies and recommend improvements.
- Liaise with technology vendors and internal teams to implement and optimise ERP, CRM, and financial systems.
- Support the integration of new platforms with existing systems, ensuring data integrity and process alignment.
- Perform gap analyses and impact assessments to inform business decisions.
- Define and track KPIs to measure system effectiveness and support continuous improvement.
- Develop user documentation, training materials, and deliver training sessions to end-users.
- Serve as a point of contact between business units and IT for troubleshooting, system upgrades, and enhancements.
Required Skills and Experience
- Proven experience as a Business Analyst within a small to medium-sized real estate firm.
- Strong understanding of real estate business processes including property sales, lettings, asset management, and finance.
- Significant experience with ERP systems, CRM platforms, and financial/accounting software
- Excellent analytical and problem-solving skills with attention to detail.
- Strong interpersonal and communication skills; able to translate technical language for non-technical stakeholders.
- Experience in requirements gathering, process modelling, and producing functional specifications.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
