IT Engineer

Location: Required to do on call for out of hours for leased line support (Average of 1 call a month)

Salary: £28,000 to £35,000 DOE (£62.50/week when on call)

Benefits: Company vehicle & Fuel card, 25 days’ annual leave + public/bank holidays, birthday day off

Responsible for the installation and maintenance of a range of Telecoms and IT systems.

Duties and Responsibilities

• Site surveys
• Termination and installation of Cat 5E/6
• Install, programme and commission VOIP telephone systems
• Provide support for a range of infrastructure technologies, including networking, switches, firewalls, Windows servers and end-user systems
• Planning and co-ordinating the installation of IT and Telecoms systems
• Train customers on use of systems
• Maintain and troubleshoot system faults as required on customer sites
• To provide accurate and prompt reporting
• Liaise with and update other department

Skills and Attributes

• Possess a proven track record with an extensive knowledge - primarily involving field installation/maintenance of ideally Avaya IP Office/8x8/3CX and MS Teams
• Experience in supporting and deployment of key IT infrastructure such as switches, firewalls, Windows servers and end-user systems
• Working understanding of Local Area Networks and Wide Area Networks
• Cabling installation and fault finding; this could include Ethernet or Telephone Wiring
• Able to work towards and meet tight deadlines
• Have a flexible approach to the working day
• Understand moves and changes to PABX systems
• Basic networking principals
• A high attention to detail
• Experience of programming and diagnostics
• Previous proven engineering experience with a telecoms engineering environment
• Enhanced DBS check (to be performed following interview)

Qualifications

• 5 Years in a Field based environment
• Experience using Dynamics 365
• Legacy system knowledge such as Panasonic, NEC, Alcatel
• Full UK driving license.
• Able to meet and display our company values:
• ? Customer Obsession
• ? Own the task to completion
• ? One Team

Schedule

• Monday to Friday
• 9am to 5:30pm
• Office 2 days a week
• Willing to work overtime