IT Operations Manager in Education - GBP 55000

Position: IT and Education Operations Manager
Location: Reigate and Banstead
Essential: MSP and Education background needed
Salary: GBP 55000 - D.O.E

Are you a seasoned IT professional with a passion for education? We're seeking a dynamic IT Operations Manager to lead our technical department in delivering exceptional service and innovative solutions across our educational institutions.

About Us

My client is committed to enhancing the educational experience through cutting-edge technology. Our mission is to provide reliable, efficient, and innovative IT services that support the academic and administrative needs of our schools.

Key Responsibilities

* Oversee Technical Operations: Lead and manage our Service Desk, Projects, and Field Engineer teams to ensure seamless IT support and service delivery.
* Client and 3rd Party Relationship Management: Foster strong relationships with clients and third-party vendors to ensure smooth collaboration and high levels of customer satisfaction.
* Customer Satisfaction: Prioritise and enhance customer satisfaction through proactive problem-solving and consistent, high-quality service.
* IT Strategy Development: Collaborate with senior management to develop and implement IT strategies that align with our educational goals and business objectives.
* Profitability and Procedure: Drive profitability by optimising processes, managing budgets, and ensuring adherence to best practices and company procedures.

What We're Looking For

* A leader who has experience in the Managed Service Industry and a background in Education
* Proven experience in IT operations management, preferably in the education sector.
* Strong leadership skills with the ability to inspire and manage diverse teams.
* Excellent relationship-building and communication skills.
* Strategic thinker with a focus on continuous improvement and innovation.
* Ability to manage multiple projects and priorities in a fast-paced environment.
* Solid understanding of IT infrastructure, service management, and project management principles.

Why Join Us?

* Impactful Work: Contribute to the transformation of education through technology.
* Collaborative Environment: Work with a dedicated team of professionals who are passionate about making a difference.
* Professional Growth: Opportunities for continuous learning and career advancement.
* Competitive Compensation: Attractive salary and benefits package.
* If you're ready to lead a talented team and make a significant impact in the education sector, we want to hear from you! Apply now and be a part of our mission to revolutionise education through technology.

Apply Today

Send your CV and a cover letter