IT Operations Manager

Join Our Team as an IT Operations Manager

Are you a seasoned IT professional with a passion for education? We're seeking a dynamic IT Operations Manager to lead our technical department in delivering exceptional service and innovative solutions across our educational institutions.

Position: IT Operations Manager - Education

Location: Reigate and Banstead

About Us -

My client is committed to enhancing the educational experience through cutting-edge technology. Our mission is to provide reliable, efficient, and innovative IT services that support the academic and administrative needs of our schools.

Key Responsibilities -

• Oversee Technical Operations: Lead and manage our Service Desk, Projects, and Field Engineer teams to ensure seamless IT support and service delivery.
• Client and 3rd Party Relationship Management: Foster strong relationships with clients and third-party vendors to ensure smooth collaboration and high levels of customer satisfaction.
• Customer Satisfaction: Prioritize and enhance customer satisfaction through proactive problem-solving and consistent, high-quality service.
• IT Strategy Development: Collaborate with senior management to develop and implement IT strategies that align with our educational goals and business objectives.
• Profitability and Procedure: Drive profitability by optimizing processes, managing budgets, and ensuring adherence to best practices and company procedures.

What We're Looking For -

• Proven experience in IT operations management, preferably in the education sector.
• Strong leadership skills with the ability to inspire and manage diverse teams.
• Excellent relationship-building and communication skills.
• Strategic thinker with a focus on continuous improvement and innovation.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Solid understanding of IT infrastructure, service management, and project management principles.

Why Join Us?

• Impactful Work: Contribute to the transformation of education through technology.
• Collaborative Environment: Work with a dedicated team of professionals who are passionate about making a difference.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Competitive Compensation: Attractive salary and benefits package.
• If you're ready to lead a talented team and make a significant impact in the education sector, we want to hear from you! Apply now and be a part of our mission to revolutionize education through technology.

Apply Today -

Send your resume and a cover letter with the subject line "IT Operations Manager Application - [Your Name]".