IT Service Desk Engineer

Posted 14 June by Tech Pursuit
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IT Service Desk Engineer - Permanent - £42,000

We have an exciting opportunity for a 2nd Line Service Desk Engineer to join a leading MSP, where you will work onsite at a leading private equity company.

Please note, this is onsite role where you will be needed in the office 5 days a week.

What you will be doing:

  • Provide IT support (Server, Network & Desktop) at a 2nd line level, achieving a high level of first-time fixes
  • Support with O365 administration
  • Work to set SLA’s and ensure excellent customer service is delivered
  • Support with software & hardware installations

What they are looking for:

  • Previous experience in an IT Support role at a 2nd line level, and ideally within a MSP environment
  • Network administration experience
  • Excellent communication skills
  • Experience with technologies, such as: O365, Windows 10 and Active Directory.

Required skills

  • Active Directory
  • Infrastructure
  • Networking
  • Service Desk
  • 2nd Line

Reference: 52870994

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