IT Service Manager
Job Title: IT Service Manager
Location: Northampton
Salary: Up to £75,000 per annum
Employment Type: Full-time
PLEASE NOTE - NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE
Key Areas - Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders, Suppliers, Strategy, Delivery.
Our client, a leading company based in London, is seeking an experienced IT Service Manager to join their team. This is an exciting opportunity for a skilled professional to contribute to the efficient management of IT services and drive transformative projects within the organization.
Responsibilities:
- with suppliers to ensure optimal service delivery and negotiate cost-effective contracts.
- reduce costs while maintaining high-quality service levels.
- discussions and agreements regarding Service Level Agreements (SLAs) with both internal and external stakeholders.
- service contracts effectively, ensuring compliance and satisfaction.
- and contribute to IT transformation projects aimed at improving efficiency and effectiveness.
Required Skills and Experience:
- experience in IT service management, with a strong understanding of the ITIL framework.
- in utilizing JIRA for tracking and managing IT service requests and incidents.
- with Google Workspace (formerly G Suite) administration and management.
- communication and negotiation skills, with the ability to effectively interact with both technical and non-technical stakeholders.
- project management skills, with the ability to drive initiatives from conception to implementation.
- proactive and solution-oriented approach to problem-solving, with a focus on continuous improvement.
Benefits:
- salary up to £75,000 per annum.
- for professional development and advancement within a dynamic organization.
- benefits package, including healthcare and pension contributions.
- and supportive work environment, fostering innovation and growth.
If you feel this role is for you, please feel free to apply with your CV. Any questions please call Alfie Roberts @ Chapman Tate Associates directly. If this role isn’t for you, please share this advert to any friends / family / colleagues, who you think this would be relevant for.
PLEASE NOTE - NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE
Required skills
- Compliance
- Contracts
- Costs
- Management
- Management Skills
- Negotiation
- Reports
- Strategy
- Technology
Reference: 52456922
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