IT Support Analyst

IT Support Analyst - £25,000 + package

• 5 days on site to start with
• Heart of the city office
• Excellent career path and training plan from day 1

I am representing an established insurance company who are looking for a junior IT Support Engineer who will benefit from mentorship and collaboration with experienced infrastructure and systems engineers/managers, as well as their knowledgeable development and underwriting teams.

They have lively and friendly working environment fosters a culture of success, providing ample opportunities for career development and making a meaningful impact on our business and partners.

Tasks and Objectives:

• Procurement of new IT hardware and software
• Maintenance of software licensing
• Successful rollout of new hardware and systems
• IT hardware and software asset management
• Documentation upkeep
• Pre-defined system checks
• Active Directory user management
• Helpdesk support
• Security maintenance
• User network support
• Basic insurance knowledge development
• Effective internal and external communication

You will gain exposure to:

• Microsoft Windows 7,8,10 and 11, Any Microsoft Server Operating Systems
• Cloud based Services: (Office 365, Azure)
• Virtualization Technologies (VMware, Hyper-V)
• Network Technologies (LAN/WAN/Wi-Fi/Firewalls)

Reporting Lines: Reports to Head of Infrastructure and IT, supervised by Lead Support Engineer

Personal Profile:

Qualifications:

• Essential: GCSEs or higher in maths and English or equivalent
• Desirable: Computing-based degree, third-party IT qualifications

Skills/Abilities:

• Logical problem troubleshooting skills
• Experience with Microsoft Windows, cloud-based services, virtualization technologies, and network technologies

Key Attributes:

• Ability to work independently
• Adherence to deadlines
• Effective teamwork
• Business insights
• Respect for diversity

Please apply for this role with your most up to date and relevant CV

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.