IT Support Assistant

Posted 21 June by Recruit4staff
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Recruit4staff are proud to be representing their client, a leading Manufacturing business in their search for an IT Support Assistant to work in their leading facility in Churchstoke.

For the successful IT Support Assistant, our client is offering;

  • £25,000 - £28,000 per Year DOE
  • Monday to Friday 39 hours per week. (Part Time hours considered)
  • Permanent role
  • Company Pension
  • 28 days Holiday including Bank Holidays
  • Holiday buyback scheme

The role of the IT Support Assistant;

  • Provide 1st level support for operational issues, and address the needs of the users
  • Install software as needed, ensuring systems are correctly licensed
  • Ensure systems are appropriately protected (anti-virus, firewalls, patching, etc.)
  • Support both physical and virtualised servers
  • Administer the LAN/WAN environment as directed
  • Configure and install printers
  • Provide support for PCs, laptops, company phones, mobiles and other associated hardware
  • Document processes, policies, standards and site designs as directed
  • Liaise with 3rd party support providers

What our client is looking for in an IT Support Assistant;

  • Previous experience working in an IT-related role, desktop support, hardware installation, etc
  • Knowledge of computer networking (LAN/WAN)
  • Good understanding of computer systems, mobile devices, and other tech products
  • Office 365 / Intune / AD Administration
  • Excellent organisational, timekeeping, and communication skills
  • Excellent problem-solving skills
  • Hands-on experience with various switches & wireless technology - PREFERRED
  • Some knowledge of SAP B1 or similar - PREFERRED

Similar Job titles:

IT Support Technician, IT Support, IT Technician, Second Line Support, First Line Support, IT Assistant, Information Technology Assistant, Information Technology Support Technician

Commutable From:

Welshpool, Newtown, Shrewsbury, Oswestry, Montgomery, Bishops Castle

For further information about this and other positions please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who is operating as a recruitment agency, agent, agencies, employment agency or employment business.

Reference: 52922537

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