IT Support Engineer - 2nd Line - Schools

Are you an IT Support professional looking for your next career opportunity? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry?  You will be providing 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is a fantastic opportunity for someone who is currently working in a school in an IT Support capacity, but who feels that their progression opportunities are limited. 

Role: IT Support Engineer aka 2nd Line Support, 1st Line Support, Service Desk Analyst, 3rd Line Support 

Location: Princes Risborough, Buckinghamshire 

Salary: £25k-£29k + great benefits

Working hours: Mon-Fri 8:30am-5pm

What you will bring to the role:

• Previous experience in an IT Support, preferably to 2nd Line Support role.
• Experience of working within a school, academy or College would be very highly desired and advantageous. 
• Previous experience in an MSP environment would be great but is not a necessity.
• Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony
• Experience supporting Office 365 is a must.
• Excellent customer services skills with a passion for providing a customer facing first class service.

Interested? Please send your cv for a swift response