IT Support Engineer

1st/2nd Line Support Engineer – London – 6-week contract

My customer requires an experienced 1st/2nd Line Support Engineer to join an existing team in an exciting industry for an initial 3-month engagement.

Please note this 1st/2nd Line Support Engineer role is Inside IR35 and it will require the Engineer to work fully onsite in London.

1st/2nd Line Support Engineer will be joining the current Support Team helping clear a back log of tickets and freeing up time to look at improvements. Tickets will be varied but generally joiners/leavers/movers, user access and general 1stline issues.

Primary day to day responsibilities will for the 1st/2nd Line Support Engineer will include:

• Prior experience in a 1st/2nd line/Service desk role
• Windows 10/11 – Administration and Support
• Microsoft EUC Stack – joiners, leavers and movers.
• Office 365 – Administration and Support
• Endpoint management: Intune
• Active Directory experience
• JLM experience would be beneficial.
• Beneficial: Exchange, Intune, Mimecast, firewall. URL filtering, IPS, Rapid 7 monitoring
• Experience with ticket management systems
• Experience in build and deployment will be beneficial. (Intune)

The 1st/2nd Line Support Engineer will be required to work 5 days a week on site in London for the duration of the 6-week contract.

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website.