IT Support Engineer

Job: IT Support Engineer

Location: Liversedge, England (On-Site)

Salary: £22,000 - £25,000

Company: Growing MSP

On behalf of my client, I am hiring for an enthusiastic individual who is looking to progress their career within IT Support.

Day-to-Day Duties:

• Provide 1st/2nd line IT support in response to user requests logged, escalating tickets to 2nd/3rd line when appropriate.

• Providing desktop support

• Project rollout assistance

• Communicate efficiently to ensure the end-user's problems are resolved

• Create and maintain technical documentation

Experience:

• Demonstrated experience in IT helpdesk or application support roles (preferably 1 years or more)

• Proficiency in Windows Server support & Active Directory

• Strong interpersonal communication skills, both over the phone and in face-to-face interactions

• Solid understanding of Microsoft-based operating systems and applications

• Knowledgeable in networking principles

• Proficient in utilizing and supporting Microsoft Office suite

• Competent in Microsoft 365 administration and support

You have an amazing opportunity to progress your career and grow! Apply Now!