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Senior IT Support Engineer

Posted 25 September by Ninetech
Salary icon £30,000 - £37,000 per annum
Location icon Birmingham , West Midlands

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Position: Senior IT Support Engineer
Location: Birmingham, Onsite
Salary: Up to £37,000
Industry: Logistics

Benefits & Perks:

  • Starting salary of up to £37,000
  • 25 Days' Annual Leave + 8 Bank Holidays
  • Formal Training Programme - Microsoft
  • Health & Dental Benefits
  • Life Assurance Scheme

Overview:

NineTech is partnered with a leading solutions provider in the Logistics industry, who are on the lookout for a driven and experienced Senior IT Support Engineer to join their team to help support a growing user base and infrastructure.

Key Responsibilities:

  • Provide 1st, 2nd and lower 3rd line support for cloud platforms, hardware, software, servers, and network issues.
  • Administer Active Directory, Office 365, and Azure environments.
  • Manage and maintain VMware and Windows Server environments
  • Phone system administration and support
  • User support and administration for Microsoft Teams and SharePoint
  • Application support
  • Setup and support printers, laptops, PCs and mobile devices
  • Support the network, including access points, routers, VPN, and firewall.
  • Document and track support tickets, escalating issues as needed.
  • Assist in a range of exciting IT projects

Required Skills:

  • Experience providing both 1st and 2nd line support
  • Active Directory and Group Policy
  • Azure Active Directory
  • Office 365 (Exchange Online)
  • Windows Server administration
  • Networking support - VPNs / Access Points / Routers
  • Teams and SharePoint
  • Intune, or similar MDM tools
  • VMware, Citrix or Hyper V administration

This role as Senior IT Support Engineer provides an excellent opportunity to support the ever-expanding IT function for a forward thinking organisation, where both professional and personal development are key.

Applications: Apply now for consideration for the role as interviews are due to be held W/C 23/09/24!

Senior IT Support Engineer - IT Support - IT Service Desk - IT Helpdesk - IT Support Analyst - IT Operations - IT Infrastructure - IT Projects - Cloud - Networking - IT Administration

Reference: 53563588

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