Job Title: IT Support Engineer
Location: Stockport, Greater Manchester
Salary: £30,000 - £35,000 PLUS 28 Days Holiday rising with service, Private Pension, Private Healthcare, Company Sick Pay and more!
We’re hiring an experienced IT Support Engineer to join a well-established engineering business that values robust infrastructure and reliable support. This role is ideal for someone confident working across both office and production environments and eager to play a key role in a growing IT function.
You’ll act as a key escalation point for support issues and contribute to systems stability across operational teams.
Responsibilities:
- Provide 2nd line IT support across production, office, and remote users
- Troubleshoot and resolve hardware, software, and networking issues
- Maintain and manage Active Directory, Group Policy, DNS, and DHCP
- Support virtualised environments using VMWare and Hyper-V
- Configure and maintain firewalls, switches, and routers
- Assist with patching, upgrades, and general infrastructure projects
- Maintain accurate documentation for all technical procedures and changes
- Work closely with operations teams to ensure minimal downtime and high system performance
Requirements:
- Proven experience in a 2nd line IT support role
- Strong technical knowledge of Windows Server and virtualisation platforms
- Hands-on experience with network devices (firewalls, switches, routers)
- Confident managing Active Directory environments
- Excellent troubleshooting skills and a structured approach to issue resolution
If you’re looking for a role where you can make an impact, apply your technical skills, and support critical business systems, we’d love to hear from you.
Apply now for immediate consideration and interview.
Keywords: 2nd Line Support, IT Technician, Manufacturing IT, Windows Server, VMWare, Hyper-V, Networking, Active Directory, DNS, DHCP, Firewalls, Group Policy, Infrastructure Support